In This Release
This release includes new visibility into employee schedules, Timeclock hours, scheduling preferences, and Time Off Requests in the Native App. We've also made several improvements to Chat and the overall Native App experience.
New Features & Improvements
Employee View: Time Off & Unavailability Visibility
Timeclock: On-the-Clock Hours
Scheduling: Add Preferences to Existing Shifts
Native App: Submit Time Off Requests
What's Improved
Chat
Native App Performance & Navigation
Time Off Request Notifications
Employee View: Time Off & Unavailability Visibility
Overview
Employees can now see their Time Off and Unavailability directly on their schedule.
This visibility is available in both the Mobile Native App and Mobile Web App, including both Day and Week views.
Employees can now easily see when they have scheduled Time Off or Unavailability alongside their schedule.
When to Use This
Use the Schedule view to quickly check your upcoming shifts along with any Time Off or Unavailability that applies to you.
Step-by-Step
Open the Shiftlab Mobile App or Mobile Web App.
Navigate to your Schedule.
Select either the Day or Week view.
Review your schedule.
Your applicable Time Off and Unavailability will now be visible on the schedule.
FAQ
Can I see my Time Off on both Day and Week views?
Yes. Time Off and Unavailability are visible in both views.
Is this available on mobile web as well as the Native App?
Yes. This enhancement is available in both the Mobile Native App and Mobile Web App.
Timeclock: On-the-Clock Hours
Overview
The Timeclock now provides visibility into the number of hours you've been On the Clock compared with the hours you are scheduled to work for the day.
This information is available in the new Timeclock experience and the Timeclock widget.
When to Use This
Use this feature during your workday to quickly compare your hours worked against your scheduled hours.
Step-by-Step
Open the Timeclock.
Review the hours displayed in the Timeclock widget.
Your On-the-Clock Hours will be displayed alongside your scheduled hours for the day.
FAQ
What does On-the-Clock Hours show?
It shows the number of hours you have been on the clock compared with the hours you are scheduled to work for the day.
Where can I see this information?
The information is available in both the new Timeclock and the Timeclock widget, as well as within Pulse.
Scheduling: Add a Preference to an Existing Shift
Overview
Managers can now add an employee preference even when a shift already exists on the schedule for that day, provided the user has the appropriate permissions.
Previously, the hover options did not allow a preference to be added when a shift was already scheduled.
When to Use This
Use this when you need to add or manage an employee preference while a shift already exists on the schedule.
Step-by-Step
Navigate to the employee's schedule.
Locate the day where the shift is scheduled.
Hover over the applicable shift.
If you have the appropriate permissions, the option to Add Preference will be available.
Select the option to add the employee preference.
FAQ
Can I add a preference when a shift already exists?
Yes. If your permissions allow it, you can now add a preference even when a shift is already scheduled.
Will everyone have this option?
The option is dependent on the user's configured permissions.
Native App: Submit Time Off Requests
Overview
Employees can now submit a new Time Off Request directly through the Time Off Portal in the Shiftlab Native App.
This provides employees with a convenient way to submit Time Off Requests without needing to access Shiftlab through a web browser.
When to Use This
Use the Native App when you need to submit a new Time Off Request while using your mobile device.
Step-by-Step
Open the Shiftlab Native App.
Navigate to the Time Off Portal.
Select New Request.
Enter the required information for your Time Off Request.
Submit your request.
FAQ
Can I submit Time Off Requests from the Native App?
Yes. The New Request option is now available within the Time Off Portal.
Do I still need to use the web application?
No. Employees can now submit Time Off Requests directly through the Native App.
What's Improved in This Release
We've also made several improvements to reliability, performance, and the overall user experience.
Chat Improvements
We've improved Chat access for users whose employment status changes.
What's Improved:
Users who were deactivated or terminated and later reactivated are now properly added back to Chat.
Reactivated users can access Chat as expected after returning to an active status.
Native App Performance & Navigation
We've made several improvements to the Native App experience.
What's Improved:
Resolved an issue that could cause a blank white screen to briefly appear when initially opening the app.
Improved transitions when navigating between different modules.
Pages now load directly rather than transitioning in from the left or right.
These updates provide a smoother and more consistent experience when moving throughout the Native App.
Time Off Request Notifications
We've corrected an issue involving Time Off Request notifications.
What's Improved:
Users will no longer receive a push notification for their own Time Off Request when submitting the request from the web application.
Frequently Asked Questions
Where can employees see their Time Off and Unavailability?
Employees can now see both directly on their schedule in the Mobile Native App and Mobile Web App, in both Day and Week views.
Can employees submit Time Off Requests from the Native App?
Yes. Employees can select New Request within the Time Off Portal to submit a request.
Can I add a preference to a day that already has a shift?
Yes, provided you have the appropriate permissions.
Where can I see my hours worked compared with my scheduled hours?
The On-the-Clock Hours information is available in the new Timeclock and the Timeclock widget.
What happens if an employee is deactivated and then reactivated?
The employee will now be properly added back to Chat when they are reactivated.
Will I receive a notification when I submit my own Time Off Request?
No. The issue that caused users to receive a push notification for their own request when submitting from the web has been resolved.