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October 15, 2026 Release Notes

In This Release

This release includes a complete Time Off Portal for the Web App, improvements to Pulse timezone accuracy, expanded Store Hours selection, and several updates to Chat and Employee Schedule visibility.

New Features & Improvements

  • Web App: Complete Time Off Portal is now available on the Web App.

  • Pulse: Status labels now correctly use the store's time zone rather than the device's time zone.

  • Store Hours: The Store Hours dropdown now allows selections beginning at 1:00 AM, expanding the available scheduling range.

What's Improved

  • Chat Improvements: Resolved several issues affecting message visibility, keyboard behavior, attachment buttons, iOS notifications, and video calls.

  • Employee Schedule Improvements: Repeating unavailabilities now display correctly in Employee Day and Week views.

  • Stash: Updated PTO file ingestion to remove the PTO calculation.


Web App: Time Off Portal

Overview

The complete Time Off Portal is now available on the Shiftlab Web App, giving employees and managers access to the full Time Off workflow directly from the web.

When to Use This

Use the Web App Time Off Portal to view and manage time off requests without needing to use the native mobile app.

Step-by-Step Instructions

  1. Log in to the Shiftlab Web App, which is using your Mobile Device's web browser and logging into Shiftlab.

  2. Navigate to the Time Off Portal.

  3. Use the available options to view or manage Time Off Requests.

  4. Submit or review requests as needed.

FAQ

Is the Time Off Portal now available on both Web and Mobile App?
Yes. The complete Time Off Portal is now available on the Web App in addition to the native mobile experience.


Pulse: Time zone Improvements

Overview

Pulse status labels now use the store's time zone rather than the time zone configured on the user's device. This provides more accurate status information for locations operating across different time zones.

When to Use This

This improvement is especially useful when users access Shiftlab from a device that is in a different time zone than the store they are viewing.

Step-by-Step Instructions

No action is required. Pulse will automatically use the store's time zone when displaying status labels.

FAQ

Why did the status labels look different before?
Previously, Pulse could use the device's time zone instead of the store's time zone. This has been corrected.


Store Hours: Expanded Time Selection

Overview

The Store Hours dropdown now allows users to select times beginning at 1:00 AM, expanding the available options beyond the previous 8:00 AM starting point.

When to Use This

Use the expanded time selection when configuring locations with early-morning operating hours.

Step-by-Step Instructions

  1. Navigate to your Store Hours settings.

  2. Open the time selection dropdown.

  3. Select the appropriate opening or closing time.

  4. Save your changes.

FAQ

What is the earliest time I can now select?
Store Hours can now be selected beginning at 1:00 AM.


What's Improved in This Release

Chat Improvements

We've made several improvements to the Chat experience, including:

  • Improved message visibility.

  • Resolved issues where the keyboard could cover message text.

  • Improved attachment button behavior.

  • Resolved an iOS notification delivery issue affecting Chat notifications regardless of on/off-the-clock settings.

  • Resolved several issues related to video calls.

Employee Schedule Improvements

Repeating unavailabilities now display correctly in the Employee Day and Week views, ensuring employees have a more accurate view of their availability.


Frequently Asked Questions

Is the full Time Off Portal available on the Web App?
Yes. The complete Time Off Portal is now available through the Web App.

Will Pulse use my device's timezone?
No. Pulse status labels now use the store's timezone for more accurate status information.

Can I configure Store Hours before 8:00 AM?
Yes. The Store Hours dropdown now supports selections beginning at 1:00 AM.

Were Chat notifications on iOS improved?
Yes. An issue affecting iOS Chat notification delivery has been resolved.

Will repeating unavailabilities now appear correctly on the Employee schedule?
Yes. Repeating unavailabilities are now displayed correctly in both Day and Week views.

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