Overview
This article explains how employees can submit time off requests in Shiftlab for Sick Time, PTO, etc. Requests can be for full days, partial days, or multiple consecutive days and are sent to leadership for approval.
Note:
This feature may or may not be enabled for your company. If you do not see the Calendar icon on the toolbar, this means your Company does not utilize this feature in Shiftlab. Reach out to your Company Administrator on how to submit Time-off requests for PTO or sick time, etc.
When to Use This
To request PTO, vacation, Sick Time, etc within your company.
To request a single or partial day off
To request multiple days off consecutively
To provide notes or context for your time off request
Step-by-Step Instructions
1. Access the Time Off Submission
Log in to Shiftlab.
Click the calendar icon in the top-right corner to open the sidebar.
If you do not see this icon on your toolbar, your company might not have this feature enabled in Shiftlab. Reach out to your Company Administrator.
Select the "New Request" option.
2. Fill Out Your Time Off Request
A pop-up window will appear for your request details.
Toggle All Day depending on the type of request:
Partial Day Request
Keep All Day OFF.
Select the date of your request.
Enter the start and end time you will be unavailable.
Choose your store.
Add any notes for your request.
Click Submit.
Full Day or Multiple Days Request
Turn All Day ON.
Select the start and end dates.
Choose your store.
Add any notes for your request.
Click Submit.
Once submitted, the request will be sent to leadership for approval.
Key Details & Definitions
Time Off Request: A formal request submitted for one or more days or hours away from work.
All Day Toggle: Determines whether the request is for an entire day(s) or a partial day.
Store Selection: The location where the time off will apply.
Notes Field: Optional details or context for the request, visible to leadership.
Troubleshooting & FAQs
I don’t see the Time Off option.
If you don’t see an option to submit a time-off request in Shiftlab, the likely reason is that this feature hasn’t been enabled by your organization. In such cases, the request button will not appear. Check with your employer or manager for alternative methods of submitting time-off requests, as they may use a different system outside of Shiftlab.
Can I submit multiple partial days in one request?
No. Each partial day must be submitted separately. Full-day requests can cover multiple consecutive days.
How do I know if my request was approved?
Check your Time Off history in Shiftlab or wait for a notification from your leadership team.
Can I edit a submitted request?
If you need to make changes to a time-off request you’ve already submitted, go to the requests section and locate the pending time-off request. Click the trash (garbage can) icon next to the pending request to delete it, then submit a new time-off request with the correct details.
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